Hiring the Right People

It’s the time of the year when wineries start hiring part time or seasonal employees for the tasting room and as event staff. So I thought it might be a good time to throw out a few tips to help with the process.

Before you start looking for people, placing ads or getting the word out to your current employees, friends and anyone else you know, be prepared.  If you don’t have a job description for the position, write one before you start interviewing, and make a list of the must have qualifications.

A list of pertinent questions is also a must. The more prepared you are, the more likely you are to hire the right person the first time, so have the questions prepared before hand. You can add specific questions for some candidates, though in the first interview, when you are covering the basics, many of the questions should be the same.

Take note of how the person is dressed. Are they dressed appropriately for the position for which they are applying? When you are hiring for hospitality positions, the person is representing the business and are the face and voice of your company.

While you want to give your applicants information about the company and the job, try not to talk too much. Ask questions and listen closely to the answers. Let the applicants finish. It’s important for you to know if they can’t stop talking. Of course you can take into account nervousness, but if someone can talk the hind leg off a donkey, they may not be right for the tasting room.

You are looking for people who want to be partners in your success. The kind of people who get satisfaction from doing a good job and want to help the customers.

Always, always check references. Just because we like someone, does not mean that the person is the best candidate for the job. It’s always best to double check.

Lastly, be courteous, before, during and after the interview. When you receive a résumé send an email saying you received it, let the person know whether or not you will be scheduling an interview. After the interview send an email thanking them and letting them know when you will be making the decision. It may seem like a lot of work but it’s worth it. You never know the person may end up as customer rather than employee.

If you would like a list of questions to ask, Drop me an email, E@inshortmarketing.com .

A tip of the glass from me to you!


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